Answers

New customers

GetBucks is an online lender and therefore you are required to register an account via our website (www.getbucks.com), complete all necessary steps and website will determine how much bucks is available. As per National Credit Amendment Act of 2015, we require a 3 months bank statement to be uploaded on the website or to complete the online verification tool.

  • Should be permanently employed for at least 3 months
  • Should not be placed under debt review, administration or sequestration
  • Requires an active bank account which is opened in your name.

To sign up for your credit report, we’ll need your ID number and banking details.

To sign up for your budget tool, you’ll need to use our Online Verification Tool to log in to your online banking. We get read-only access only and won’t be able to transact on your behalf. Your data is also 100% secure.

You can access your profile on the website (www.getbucks.com) to determine your status of account or sms the short code “status” to 44184 and the required information will be sent via sms.

We offer a payment method of EFT and E-wallet.
In addition – E-wallet is offered mainly to our existing clients.

Once you receive an approval SMS, bucks will be available in your bank account within 30 minutes to an hour.

At GetBucks we believe in trust and transparency. When you become a GetBucks customer your trust level determines the amount and term you qualify for. Over time you will qualify for more bucks, over a longer term and with discounted rates.

All information between you and the GetBucks website is encrypted and secure.

We have made it simple to contact the right department first time:

Call us on: 010 591 5511 and fax us on: 086 599 4700
For general enquiries: info@getbucks.com
For documentation: bankstatement@getbucks.com
For arrears and arrangement enquiries: collections@getbucks.com


Existing customers

You can access your profile on the website (www.getbucks.com) and dashboard will determine your available bucks.

Settlement quotations can be obtained via our website (www.getbucks.com) when you logon to your loan profile or you may sms the short code “settle” to 44184 and the required information will be sent via sms. Settlement payment can be done via EFT (banking details below) or settlement debit order can be loaded on your profile. Alternatively, you may contact our Customer Service Division for any assistance in this regard.

Our banking details:
GetBucks South Africa
xxx xxx xxx xxx

Repayments will be made monthly via direct debit order, on the specified date, being the date on which the Borrower receives his/her remuneration.

In the event of default by the Borrower, the full balance due under this agreement together with any penalty interest and all other charges and expenses owing to the Lender by the Borrower shall become immediately due and payable to the Lender, and without giving any notice to the Borrower or affecting any of the Lender’s rights under this agreement;

In addition – your profile on the website will be suspended and this information will have a negative impact on your credit bureau profile. At GetBucks, we always strive to assist our clients by means of arrangement. You can contact on the required contact number for any assistance.

Balance enquiries can be obtained via our website when you logon to your loan profile or you can sms the short code “balance” to 44184. Alternatively, you can also contact our Customer Service Division for any assistance in this regard.

Profile can be suspended due to the following reason.

  • Arrears on your existing account/s.
  • Disputed transactions as per your bank statement
  • If you have applied for Debt Review / Sequestration / Administration
  • Voluntary request from the client

Click resend, if you still don’t receive an OTP, please contact the GetBucks Contact centre on 010 591 5511 for assistance.

Proof of payment can be sent through to collections.za@getbucks.com. Please remember to include your ID number and “Proof Of Payment” in the subject line